Review For...
Seasonal Specialty Stores

New England's Premier Pool, Patio & Spa Destination Since 1975

(603) 880-8471
120 Route 101A, Amherst, NH 03031

Executive Summary

Seasonal Specialty Stores is a family-owned business that has been serving New England for nearly 40 years, specializing in pools, patio furniture, spas, billiards, and game tables. Founded in 1975 and established in 1980, the company has built a sterling reputation as one of the region's premier outdoor living specialists.

40+ Years of Excellence
2 Convenient Locations
4.1 Average Star Rating
100+ Pool Retailer Ranking

Key Business Highlights

Complete Contact Information

Primary Location - Amherst, NH

Address: 120 Route 101A
Amherst, NH 03031

Phone: (603) 880-8471

Website: seasonalstores.com

Secondary Location - Foxboro, MA

Address: 113 Washington Street
Foxboro, MA 02035

Phone: (508) 543-7112

Note: One mile south of Gillette Stadium

Business Hours

Regular Hours (Seasonal Variations Apply):

  • Monday - Friday: 10:00 AM - 6:00 PM
  • Saturday: 10:00 AM - 5:00 PM
  • Sunday: 10:00 AM - 4:00 PM

Note: Hours change with seasons and are posted on website

Product Categories & Premium Brands

Swimming Pools & Equipment

Above Ground Pools

Complete selection of above ground pools with expert installation

Pool Equipment

Filters, pumps, heaters, automatic cleaners, and maintenance gear

Pool Chemicals

Complete line of pool chemicals and maintenance supplies

Pool Parts & Service

Largest in-stock selection of pool parts in New England

Patio Furniture Brands

Lloyd Flanders

"Woven for Life" - Premium outdoor wicker furniture since 1906

Jensen Outdoor

Luxury FSC-certified teak outdoor furniture collections

Kingsley Bate

America's leading manufacturer of teak outdoor furniture since 1983

Telescope Casual

Family-owned business producing quality patio furniture for 100+ years

POLYWOOD

Eco-friendly furniture made from recycled plastic bottles with 20-year warranty

Treasure Garden

Premium umbrellas and shade solutions since 1984

Spas & Hot Tubs

Marquis Spas - "The Ultimate Hot Tub Experience"

Seasonal believes in providing customers with the best of the best, featuring Marquis - made in the USA. Multiple series available including Majestic, Star, and Performance Series.

Billiards & Game Room

Brunswick

Premium billiard tables and accessories with superior craftsmanship

Olhausen

American-made pool tables with lifetime warranty

Presidential Billiards

High-quality game tables and billiard accessories

California House

Premium bars, bar stools, and pub furniture

Pricing Intelligence & Value Proposition

Pricing Philosophy: Seasonal Specialty Stores focuses on premium quality products at competitive prices, emphasizing value through superior customer service, expert installation, and long-term warranties.

Investment Ranges by Category

Product Category Entry Level Mid-Range Premium Notes
Above Ground Pools $2,000 - $4,000 $4,000 - $8,000 $8,000+ Installation and setup included
Patio Dining Sets $800 - $2,000 $2,000 - $5,000 $5,000+ Premium teak and Lloyd Flanders
Hot Tubs/Spas $6,000 - $10,000 $10,000 - $15,000 $15,000+ Marquis brand focus
Pool Tables $2,500 - $4,000 $4,000 - $8,000 $8,000+ Brunswick and Olhausen

Value-Added Services

Local Competitor Analysis

Competitor Location Specialties Competitive Advantage Website
Surfside Pool Company 6 locations MA/NH In-ground & above ground pools, spas 2,700+ installations, family-owned 40+ years surfsidepoolcompany.com
Bemister's Pool & Patio New Hampshire Hot tubs, pools, game tables, patio furniture Since 1942, exceptional customer service bemisters.com
Lowery's Patio Berwick, Maine Outdoor furniture, grills, fire pits 12,000 sq ft showroom, established seacoast presence loweryspatio.com
Patio Barn Amherst, NH (nearby) Outdoor furniture Local proximity, specialized focus patiobarn.com
Jordan's Furniture Multiple New England General furniture, some outdoor Large retail presence, entertainment experience jordans.com

Competitive Positioning

Seasonal's Unique Market Position: Unlike general furniture stores or big-box retailers, Seasonal Specialty Stores combines 40+ years of specialized expertise with premium brand partnerships, comprehensive service offerings, and deep local market knowledge. Their Aqua Magazine Hall of Fame recognition demonstrates industry-leading expertise that competitors cannot match.

Customer Reviews & Reputation

Overall Rating

★★★★☆

4.1/5 Stars

242 Total Reviews

Yelp

★★★☆☆

3.5/5 Stars

Multiple locations

Google Reviews

★★★★☆

4.1/5 Stars

Strong local presence

Industry Recognition

★★★★★

Hall of Fame

Aqua Magazine

Customer Sentiment Analysis

Common Praise Points:

  • "Excellent customer service and extremely knowledgeable about pool needs"
  • "Staff is always very helpful. Parts are well stocked"
  • "Quality products in stock - not cheap big box store items"
  • "Professional service with prompt and courteous technicians"
  • "Great work environment with respectful management"

Awards & Recognition

Business Policies & Service Terms

Return & Refund Policy

Stock Orders:

  • Cancellation: Complete refund available before delivery
  • Returns: 14-day return window for delivered products
  • Condition Requirements: Original cartons and good condition required
  • Restocking Fee: Applied for returns not in original condition

Special Orders:

  • Cancellation Process: Written notification to store manager required
  • Unfilled Orders: Full deposit refund if order not yet filled
  • Shipped Orders: Cannot be cancelled once filled and shipped
  • Refused Orders: Deposit forfeited for refused special orders

Service Offerings

✓ Available Services

  • Pool opening and closing
  • Weekly maintenance programs
  • Equipment repair and replacement
  • Liner replacement services
  • Hot tub maintenance
  • Pool table re-felting
  • Equipment rebuilding
  • Warranty handling
  • Professional installation
  • Parts and equipment loans

⚠ Service Limitations

  • Service teams currently booked for 2024 season
  • Seasonal scheduling variations
  • Service area limited to 100 miles of locations
  • Special orders may have extended lead times
  • Custom furniture orders for specific delivery windows

Payment Options

Seasonal Considerations & New England Climate

New Hampshire Climate Factors

Local Climate Considerations for Amherst, NH: The region experiences a humid continental climate with cold winters and warm summers, requiring specific care and maintenance for outdoor products.

Seasonal Product Care

Spring Pool Opening & Furniture Setup
Summer Peak Usage & Maintenance
Fall Winterization Prep
Winter Storage & Protection

Material-Specific Care Guidelines

Material Type Winter Care Summer Maintenance Longevity Rating
Teak (Jensen, Kingsley Bate) Can remain outdoors, develops natural patina Optional oil treatment, regular cleaning 20+ years
POLYWOOD Recycled Plastic No winter storage required Soap and water cleaning 20-year warranty
Lloyd Flanders Wicker Cover or store in protected area Regular dusting, avoid harsh chemicals 10-15 years
Aluminum (Telescope) Minimal care required Powder coating maintenance 15-20 years

Local Weather Advantages

Shopping Experience: In-Store vs Online

✓ In-Store Experience Advantages

  • Touch & Feel: Experience furniture comfort and quality firsthand
  • Pool Park: Six fully operational pools for testing in Foxboro
  • Expert Consultation: 40+ years of combined staff expertise
  • Immediate Solutions: Same-day parts and chemical purchases
  • Custom Orders: Personalized furniture and spa configurations
  • Installation Planning: On-site assessment and planning
  • Service Integration: Seamless connection between sales and service
  • Local Relationships: Community ties and referrals

⚠ Online/Big Box Limitations

  • No hands-on product experience
  • Limited expert consultation
  • Generic installation services
  • Minimal ongoing support
  • Shipping damage risks
  • Assembly complexity
  • Warranty service challenges
  • No local service integration

Unique In-Store Features

  • Ice Cream Shop: 50 flavors of soft serve available on-site
  • FaceTime Tours: Virtual showroom tours available by appointment
  • Seasonal Displays: Full room setups showcasing complete outdoor living spaces
  • Parts Department: New England's largest in-stock pool parts selection
  • Service Center: On-site repair facility for equipment

Company History & Ownership

Historical Timeline

  • 1975: Company founded as family business
  • 1980: Amherst store opened in Nashua
  • 1981: Dennis, Jeanne, and Tod hired
  • 1989: Dennis and Jeanne purchased the business
  • 1999: Moved to Merrimack and built current building
  • 2000s: Earned Aqua Magazine Hall of Fame recognition
  • Present: Two locations serving 100-mile radius

Family Ownership & Values

Seasonal Specialty Stores remains a family-owned and operated business, maintaining personal relationships with customers and providing individualized service that larger retailers cannot match. The ownership's commitment to quality and customer service has earned industry recognition and community trust over four decades.

Employment & Community Impact

Investment Recommendation & Summary

✓ Why Choose Seasonal Specialty Stores

  • Proven Track Record: 40+ years of excellence and industry recognition
  • Premium Brand Portfolio: Exclusive partnerships with top manufacturers
  • Comprehensive Service: From selection to installation to maintenance
  • Local Expertise: Deep understanding of New England climate needs
  • Quality Focus: "Not cheap big box store items" philosophy
  • Professional Installation: Expert teams with decades of experience
  • Ongoing Support: Parts, service, and warranty support
  • Community Trust: Multiple awards and strong local reputation

⚠ Considerations

  • Premium pricing reflects quality positioning
  • Limited to two physical locations
  • Seasonal service booking limitations
  • Specialized focus may limit general furniture options
  • Custom orders may have extended timelines

Bottom Line Investment Recommendation

RECOMMENDED: Seasonal Specialty Stores represents the gold standard for outdoor living investments in New England. Their combination of premium products, expert service, and proven longevity makes them the optimal choice for discerning customers who value quality, expertise, and long-term support over lowest-price alternatives.