Review For...
Gotta Have It Inc

New England's Largest Inventory of Composite Outdoor Furniture

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(508) 961-0000
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324 Huttleston Ave, Fairhaven, MA 02719
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Wed-Sun: 10AM-5PM

Executive Summary

Bottom Line: Gotta Have It Inc stands as New England's premier destination for composite outdoor furniture, boasting the region's largest inventory of eco-friendly, maintenance-free patio furniture from top manufacturers like Seaside Casual and Polywood.

Key Highlights: Woman-owned business with 24+ years of experience, exceptional customer service, same-day/next-day delivery, largest composite furniture display in New England, and strong community involvement. Specializes in high-quality brands including Seaside Casual Furniture (made in Rhode Island), Polywood, Ebel wicker furniture, and luxury Tuuci umbrellas.

Complete Contact Information

Address

324 Huttleston Ave
Fairhaven, MA 02719

Phone

(508) 961-0000

Hours

Wednesday - Sunday: 10:00 AM - 5:00 PM
Monday & Tuesday: Closed
Available by appointment

Premium Product Categories & Brand Partnerships

Seaside Casual Furniture

Manufacturer: Seaside Casual Furniture Co., Coventry, Rhode Island

Specialty: HDPE composite furniture made from recycled materials, featuring 20-year residential warranty. Family-owned business with over 25 years of "Made in Rhode Island" heritage.

Website: www.seasidecasual.com

Gotta Have It Inc features one of the largest displays of Seaside Casual Furniture in New England, offering Adirondack chairs, dining sets, and deep seating collections.

Polywood Furniture

Manufacturer: Polywood LLC, Indiana & North Carolina

Specialty: Premium HDPE lumber furniture with 20-year warranty, made from landfill-bound and ocean-bound plastics. Industry leader with 35+ years of sustainable outdoor furniture manufacturing.

Website: www.polywood.com

Extensive selection of Adirondack chairs, dining sets, and deep seating with Color-Stay Technology for fade resistance.

Ebel Wicker Furniture

Manufacturer: Ebel Inc., Jacksonville, Florida

Specialty: High-end synthetic wicker furniture with aluminum frames, founded by Anne Ebel in 1988. Features 100% recyclable materials and UV-resistant HDPE construction.

Website: www.ebelinc.com

Premium collections including Martinique, Dreux, Avallon, and Palermo lines with luxury cushions and weather-resistant construction.

Tuuci Umbrellas

Manufacturer: Tuuci Inc., Miami, Florida

Specialty: Luxury marine-grade umbrellas and shade solutions with 25+ years of innovation. Features cantilever, market, and specialty umbrellas with optional lighting and heating.

Website: www.tuuci.com

Ocean Master, Bay Master, and Plantation collections available with Sunbrella fabrics and marine-grade construction.

Pricing Intelligence & Value Proposition

Sample Pricing Ranges (Based on Available Data)

  • Adirondack Chairs: $408-$747 (MSRP $584-$878) - Popular models include Coastline Composite and Seaside Casual MAD collections
  • End Tables: $224-$339 (MSRP $308-$399) - Harbor View Folding and Westerly models
  • Dining Tables: $1,249-$1,684 (MSRP $1,469-$1,981) - Portsmouth and Salem collections
  • Rockers: $599 (MSRP $732) - Harbor View Rocker, noted as "more comfortable than a porch rocker"

Value Proposition: Significant savings off MSRP with typical discounts of 20-30% compared to manufacturer pricing. Includes same-day/next-day delivery and professional setup services.

Competitive Advantage: Gotta Have It Inc offers some of the most competitive pricing in New England while maintaining the largest inventory of composite furniture, ensuring immediate availability when competitors face extended wait times.

Local Competitor Analysis

The Casual King (Hanover, MA)

Distance: ~45 miles north

Specialty: Claims "largest selection of outdoor furniture in New England" with poly furniture, teak, and outdoor structures

Website: thecasualking.com

Comparison: Similar inventory claims but further from South Coast market

Cape Leisure (Marston's Mills, MA)

Distance: ~25 miles southeast

Specialty: Over 20 brand names including Polywood, Telescope Casual, and Berlin Garden with Cape Cod focus

Website: capeleisure.com

Comparison: Strong Cape Cod presence but smaller composite selection

Lowery's Furniture (Berwick, ME)

Distance: ~95 miles north

Specialty: 12,000 sq ft showroom with Polywood, Telescope Casual, and Seaside Casual brands

Website: loweryspatio.com

Comparison: Similar brands but serves Maine/NH markets primarily

Seasons Four (Lexington, MA)

Distance: ~60 miles north

Specialty: "One of the largest collections of outdoor furniture in New England" with white glove delivery

Website: seasonsfour.com

Comparison: Metro Boston focus, higher-end market positioning

Jordan's Furniture (Multiple MA Locations)

Distance: Various locations

Specialty: Large furniture retailer with outdoor sections featuring HDPE, teak, and wicker collections

Website: jordans.com/shop/outdoor

Comparison: Big box approach with less personalized service

Customer Review Analysis

★★★★★ 4.8/5.0 (Based on available reviews)

Positive Review Themes

  • Exceptional Customer Service: "World-class customer service" and "true professionals" frequently mentioned
  • Fast Delivery: "36 hours from purchase to patio" and "delivered on Sunday" service levels
  • Product Quality: "Quality furniture" and "unbelievable" craftsmanship consistently praised
  • Owner Expertise: Lisa and Jackie (owners) specifically commended for knowledge and helpfulness
  • Community Involvement: Owner Lisa Bindas recognized for supporting local non-profits and Y Southcoast

Customer Service Highlights

  • Loaner cushions provided while custom orders arrive
  • Personal cell phone numbers shared for customer assistance
  • Saturday night callback service for urgent needs
  • Extensive photo sharing for remote customers
  • Design consultation and space planning services

Shopping Experience: In-Store vs Online

In-Store Experience Advantages

Online Shopping Considerations

Business Policies & Warranties

Manufacturer Warranties

Store Policies

Company History & Leadership

Founding & Growth

Established in 1999, Gotta Have It Inc began with humble origins selling chimineas at a local gas station corner. Under the leadership of owner Lisa Bindas, the company has grown into one of New England's premier outdoor furniture destinations.

Leadership Team

Business Philosophy

Woman-owned business operating on family values with emphasis on customer satisfaction, quality products, and community support. Strong commitment to environmental responsibility through promotion of recycled composite furniture materials.

Community Involvement

Active supporter of local non-profit community with donations of time, energy, and resources. Recognized contributor to Y Southcoast Annual Campaign and other local charitable initiatives.

Balanced Assessment

Advantages

  • Largest composite furniture inventory in New England
  • Exceptional customer service with personal touch
  • Same-day/next-day delivery capabilities
  • 24+ years of industry experience and expertise
  • Competitive pricing with significant MSRP discounts
  • Strong manufacturer relationships ensuring product availability
  • Woman-owned business with community involvement
  • Professional assembly and setup services included
  • Extensive showroom with 50-75 chairs for testing
  • Custom design consultation services

Considerations

  • Limited hours: Closed Monday & Tuesday
  • Single location may require travel for some customers
  • Specializes primarily in composite/synthetic materials
  • May have limited selection of natural wood options
  • Appointment required for after-hours service
  • Premium pricing compared to big box retailers
  • Regional focus may limit shipping to distant areas

Seasonal Considerations & New England Climate Factors

Massachusetts Climate Advantages

Gotta Have It Inc's composite furniture specialization is perfectly suited for New England's challenging climate conditions, including harsh winters, coastal salt air, and temperature extremes from freezing to 90°F+.

Seasonal Care & Maintenance

Local Weather Considerations

Industry Recognition & Certifications

Manufacturer Partnerships

Business Certifications

Environmental Commitments